How to Download and Install Drive Client Synology
If you have a Synology NAS (Network Attached Storage) device, you might want to use Drive Client Synology to sync and backup your files across multiple devices. Drive Client Synology is a desktop utility that connects your computer to your Synology NAS and allows you to access, edit, share, and protect your data. In this article, we will show you how to download and install Drive Client Synology on your Windows, Mac, or Linux computer.
download drive client synology
What is Drive Client Synology and Why You Need It
Drive Client Synology is a part of the Synology Drive suite, which includes Synology Drive Server, Synology Drive Web Portal, and Synology Drive Mobile App. Together, they form a private cloud solution that lets you transform your Synology NAS into your own file management and sharing platform.
Drive Client Synology Features and Benefits
Here are some of the features and benefits of using Drive Client Synology:
You can sync files between your computer and your Synology NAS in real time or on a schedule. You can also choose which folders to sync and how much disk space to use.
You can backup your computer data to your Synology NAS with flexible options. You can restore previous versions of files or folders, recover deleted files, or browse backed up data on your NAS.
You can collaborate with others on documents, spreadsheets, and slides using Synology Office. You can also preview over 100 file types, convert files between different formats, and share files with links or passwords.
You can access your files from any browser or mobile device using the web portal or the mobile app. You can also stream music and videos, view photos, edit documents, and backup data on the go.
You can keep your data secure with encrypted connections, virus protection, user permissions, access logs, and admin tools. You can also control your own data without relying on third-party cloud services.
Drive Client Synology Compatibility and Requirements
To use Drive Client Synology, you need to have the following:
A Synology NAS device that supports DSM (DiskStation Manager) 6.0 or above.
Synology Drive Server package installed on your Synology NAS. You can download it from Package Center in DSM.
A computer running Windows 7 or above, macOS 10.11 or above, or Ubuntu 16.04/18.04/20.04.
A network connection between your computer and your Synology NAS.
How to Download Drive Client Synology
There are two ways to download Drive Client Synology:
Download from Synology Download Center
You can download Drive Client Synology from the official website of Synology. Here are the steps:
Go to .
Select your product model from the drop-down menu.
Select your DSM version from the OS Version field.
Go to the Desktop Utilities tab and find Synology Drive Client.
Click Download and choose the file that matches your operating system.
Save the file to your computer.
Download from Synology Drive Web Portal
You You can also download Drive Client Synology from the web portal of Synology Drive. Here are the steps:
Go to the web portal of Synology Drive by entering the IP address or domain name of your Synology NAS followed by /drive in your browser. For example, or
Login with your DSM account and password.
Click the menu icon on the top right corner and select Download Drive Client.
Choose the file that matches your operating system and save it to your computer.
How to Install Drive Client Synology
After you download Drive Client Synology, you need to install it on your computer. Here are the steps:
Launch the Setup Wizard
Double-click the downloaded file to launch the setup wizard. Follow the instructions on the screen to agree to the license agreement, choose the installation location, and create a shortcut.
Enter the Connection Information
After the installation is complete, the setup wizard will ask you to enter the connection information of your Synology NAS. You can enter the IP address or domain name of your NAS, or use QuickConnect ID if you have enabled it in DSM. You also need to enter your DSM account and password.
Select the Task Type and Folder Path
The setup wizard will then ask you to select the task type and folder path for Drive Client Synology. You can choose between sync or backup tasks, depending on your needs. Sync tasks allow you to sync files between your computer and your NAS in both directions, while backup tasks allow you to backup your computer data to your NAS in one direction.
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You also need to select the folder path for Drive Client Synology. You can choose an existing folder on your computer or create a new one. You also need to select a shared folder on your NAS that you want to sync or backup with.
Configure the Sync or Backup Settings
The last step of the setup wizard is to configure the sync or backup settings for Drive Client Synology. You can choose how often you want to sync or backup your files, whether you want to sync or backup all files or specific file types, whether you want to enable versioning or encryption, and whether you want to receive notifications or logs.
After you finish configuring the settings, click Apply to start using Drive Client Synology. You can see the status and progress of your tasks in the main interface of Drive Client Synology. You can also pause, resume, edit, or delete your tasks at any time.
How to Troubleshoot Common Issues and Solutions for Drive Client Synology
Sometimes, you might encounter some issues when using Drive Client Synology. Here are some common issues and solutions for them:
SSL Certificate Warnings
If you see a warning message that says "The SSL certificate is not trusted" when connecting to your NAS, it means that your NAS is using a self-signed certificate that is not verified by a trusted authority. This does not mean that your connection is insecure, but it might pose a risk if someone tries to impersonate your NAS.
To resolve this issue, you can do one of the following:
Ignore the warning and continue connecting. This is not recommended unless you are sure that you are connecting to the correct NAS.
Install a trusted certificate on your NAS from a certificate authority (CA) such as Let's Encrypt. You can do this in DSM by going to Control Panel > Security > Certificate and clicking Add.
Add an exception for your NAS in your browser or system settings. This will allow you to trust your NAS's certificate without installing a new one.
Authentication Errors
If you see an error message that says "Authentication failed" when connecting to your NAS, it means that your DSM account or password is incorrect. This might happen if you have changed your DSM account or password recently, or if you have entered them incorrectly.
To resolve this issue, you can do one of the following:
Check your DSM account and password and make sure they are correct. You can also try resetting your password in DSM by going to Control Panel > User > Reset Password.
Delete and recreate your task in Drive Client Synology with the correct DSM account and password.
Contact your NAS administrator if you are not sure about your DSM account or password.
Quota Limit Reached
If you see an error message that says "Quota limit reached" when syncing or backing up your files, it means that you have exceeded the quota limit set by your NAS administrator for your DSM account or shared folder. This might happen if you have too many or too large files to sync or backup, or if your NAS has insufficient disk space.
To resolve this issue, you can do one of the following:
Reduce the number or size of files to sync or backup. You can use the selective sync or backup feature in Drive Client Synology to choose which files or folders to sync or backup.
Ask your NAS administrator to increase your quota limit for your DSM account or shared folder. You can check your quota usage in DSM by going to Control Panel > User > Quota.
Free up some disk space on your NAS by deleting unnecessary files or folders, emptying the recycle bin, or using the storage analyzer tool in DSM.
Folder or File Conflicts
If you see a warning message that says "Folder or file conflict" when syncing your files, it means that there are two or more versions of the same file or folder that have different changes. This might happen if you edit the same file or folder on different devices, or if someone else edits the same file or folder on the NAS.
To resolve this issue, you can do one of the following:
Review the conflicting versions and choose which one to keep. You can do this in Drive Client Synology by clicking the conflict icon and selecting Resolve Conflict.
Rename one of the conflicting versions to avoid overwriting the other. You can do this in Drive Client Synology by clicking the conflict icon and selecting Rename.
Delete one of the conflicting versions if you don't need it. You can do this in Drive Client Synology by clicking the conflict icon and selecting Delete.
Conclusion
In this article, we have shown you how to download and install Drive Client Synology on your computer. We have also explained what Drive Client Synology is and why you need it, as well as how to troubleshoot some common issues and solutions for it. We hope that this article has helped you to use Drive Client Synology effectively and enjoy its features and benefits.
FAQs
Here are some frequently asked questions and answers about Drive Client Synology:
Q: How can I update Drive Client Synology to the latest version?
A: You can update Drive Client Synology to the latest version by doing one of the following:
Use the auto-update feature in Drive Client Synology. You can enable this feature by going to Settings > General > Update and checking Automatically check for updates.
Download the latest version from Synology Download Center or Synology Drive Web Portal and install it over the existing version.
Q: How can I uninstall Drive Client Synology from my computer?
A: You can uninstall Drive Client Synology from your computer by doing one of the following:
Use the uninstaller program in Drive Client Synology. You can find this program by going to Start > All Programs > Synology > Drive Client > Uninstall.
Use the add/remove programs feature in your system settings. You can find this feature by going to Control Panel > Programs and Features (Windows), Applications > Utilities > Uninstall (Mac), or Software Center (Ubuntu).
Q: How can I contact Synology support if I have any questions or issues with Drive Client Synology?
A: You can contact Synology support by doing one of the following:
Use the online help center in Drive Client Synology. You can access this feature by clicking Help > Online Help Center.
Use the online support form on the official website of Synology. You can access this feature by going to .
Use the phone support service provided by Synology. You can find the phone number for your region by going to .
Q: How can I learn more about Drive Client Synology and other Synology products?
A: You can learn more about Drive Client Synology and other Synology products by doing one of the following:
Use the online tutorials and videos on the official website of Synology. You can access these features by going to .
Use the online forums and communities on the official website of Synology. You can access these features by going to .
Use the online blogs and newsletters on the official website of Synology. You can access these features by going to .
Q: How can I provide feedback or suggestions for Drive Client Synology and other Synology products?
A: You can provide feedback or suggestions for Drive Client Synology and other Synology products by doing one of the following:
Use the feedback feature in Drive Client Synology. You can access this feature by clicking Help > Feedback.
Use the feedback feature on the official website of Synology. You can access this feature by going to .
Use the social media platforms of Synology. You can find the links to Facebook, Twitter, YouTube, Instagram, and LinkedIn by going to .
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